Our commitment to ensuring a safe, fair, and enjoyable social casino gaming environment for all players.
Last Updated: November 14, 2024
Social Casino UK is committed to providing a safe and responsible gaming environment. As a social casino platform, we offer entertainment through virtual currency gaming without real money gambling.
At Social Casino UK, we believe that social casino gaming should be a fun, safe, and entertaining experience. We are committed to promoting responsible gaming practices and providing tools to help our players maintain control over their gaming activities.
Our platform operates exclusively with virtual currency and does not involve real money gambling. However, we recognize the importance of maintaining healthy gaming habits and providing support for those who may need assistance.
Gaming should always be viewed as a form of entertainment, not as a way to make money or solve financial problems.
Social casino gaming differs from real money gambling in several important ways:
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect information from or allow access to individuals under the age of 18.
We reserve the right to request age verification documentation and will immediately close any accounts found to be operated by individuals under the age of 18.
We encourage all players to establish personal gaming limits to ensure their experience remains enjoyable:
We recommend the following practices to maintain a healthy relationship with social casino gaming:
Consider these questions to evaluate your gaming habits: Do you spend more time or money than intended? Do you feel guilty about your gaming? Has gaming affected your relationships? If you answer yes to any of these, consider taking a break or seeking support.
We provide self-exclusion tools that allow you to take a break from gaming:
To help manage your spending on virtual currency:
We offer tools to help you manage your gaming time:
It's important to be aware of potential warning signs that may indicate unhealthy gaming habits:
If you recognize any of these signs in yourself or someone you know, we encourage you to seek help and support.
If you feel that your gaming is becoming a problem, we encourage you to seek help. Support is available through various organizations:
Provides information, advice, support and free counseling for the prevention and treatment of problem gaming.
Website: www.gamcare.org.uk
A fellowship of men and women who share their experience, strength and hope with each other to solve their common problem.
Website: www.gamblersanonymous.org.uk
Free, confidential help available 24/7 for anyone affected by gaming problems.
Phone: 0808 8020 133
In addition to professional support, consider these self-help strategies:
We understand the importance of protecting minors from accessing gaming content. We recommend that parents and guardians:
Consider using built-in parental controls on devices, third-party software like Net Nanny, or router-level controls to manage internet access for minors.
We are committed to providing fair and transparent gaming experiences:
Remember that all games are based on chance, and there are no strategies that can guarantee wins in games of chance.
If you have concerns about your gaming habits or need assistance with our responsible gaming tools, our support team is here to help:
Our trained support team is available around the clock to assist with responsible gaming concerns. Contact us via email, live chat, or through our support portal.
We regularly review and update our Responsible Gaming Policy to ensure it reflects current best practices and regulatory requirements. Updates will be communicated through:
We encourage all players to review this policy periodically to stay informed about our responsible gaming practices.